To apply a credit balance through the Process customer requests window
Note: If you only select the open credit line item for payment or multiple open credit line items, when you click
to apply the credit, a message displays informing you that you have only selected credit items for payment. Click to select more unpaid items for payment, or click to have the system apply the credit.
10.6 Production Release. Updated 1/13/2006 10:44:33 AM
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