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Entering Debit Memo Orders

Invoiced orders cannot be edited, so the quantity of products purchased cannot be increased for an invoiced order. Debit memo orders are used to increase the number of products purchased for an original invoiced order. As with a credit memo order, a debit memo order also is entered against an original order's invoice number. However, because the audit trail would be lost, entering a debit memo order does not update an original, invoiced order.

All transactions attached to an original invoice number can be viewed through the AR/Cash Transaction Ledger window. A Trial Balance report can be printed from the AR/Cash Generate reports window, showing all transactions associated with an order.

If entering a debit memo for a bad check or credit card payment, setting up an order type specifically for this situation is recommended.

In This Section

To enter a debit memo order

To view debit transactions

See Also

Order Entry

Overview

Entering Orders

Entering Order Details Tab Information

Entering 'Ship to' Customer Information

Entering Payments

Viewing Account Information

Ordering Upsell, Cross-sell, and Replacement Items

Ordering Products from Multiple Warehouses

Entering Detailed Product Information

Viewing Publication Details

Finding Orders

Editing Orders

Canceling Orders

Editing Payment Types

Applying Credit Balances as Payment

Entering Credit Memo Orders

Printing Order-Specific Reports

Accessing the Orders Module from Customer Portfolio

Viewing Order Activities

Adding New Customers during Order Entry


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