To apply a credit balance as payment
- From Events, select Register a customer to open the Register a customer window. The Overview tab displays by default.
- Enter or open an event registration. (See Entering an Event Registration or Finding Event Registrations.)
- While in the Edit mode, select the Payments tab.
- Enter an asterisk ( * ) in the Check/CC field.
- Press Tab to open the Select Open Payments window.
- Select the open credit balance you want to apply as payment from either the Individual or All view.
- Click OK to close the Select Open Payments window.
- Enter the amount of the credit balance you are applying as payment in the Payment Amount field. The credit balance's reference number will display next to the asterisk in the Check/CC field.
- Click OK to apply the credit balance as payment. The amount of the credit balance you entered in the Payment Amount field will display in the Paid field on the Overview tab.