The iMIS Issues module allows you to efficiently track multiple issues of various types and their status. The iMIS Issues module allows you to create and implement a comprehensive system for managing customer issue functions, enabling you to efficiently track multiple issues and their status. E-mail status updates can be sent upon request to keep customers informed of issue status.
The Issues module can be used successfully by all sizes and types of organizations—from small associations needing to track member-satisfaction issues to large organizations handling customer complaints, product/service feedback, and more complex issues.
You can set up the Issues general lookup/validation tables and configure many of the Issues field labels to match your organization's specific needs, configure the e-mail profile and timer interval to use for sending status updates, and link associated issues.
With the flexibility iMIS is known for, the Issues module integrates with the Customers module to allow current users to seamlessly integrate customer issue management into their systems.
10.6 Production Release. Updated 1/18/2006 2:43:49 PM
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