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To expand a field

You can press Ctrl+Z to enlarge (zoom) any field in the History section that can store 255 or more characters (such as in the Activities-All and Calls tabs). If the field is read-only, the enlarged field is also read-only. You can return to the normal view by clicking Cancel or by using the "X" in the upper-right corner of the window. If the field is editable, when you are finished editing the text, you can return to the normal view by clicking OK.

Note: If you want to enter multiple paragraphs in a field (separate text with a hard return), you must press Ctrl+Z.

See Also

Reviewing the History area

Manage customers window - History tabs

To navigate within the history tabs

To manually insert an activity record


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