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To apply a credit card payment to outstanding items

Note: You are still processing request(s) for the same customer.

  1. From Service Central, select Process customer requests.
  2. The order you entered displays in the Process customer requests window. Click Payment to open the Payment Entry window with the customer's outstanding (unpaid) items.

    Note: All line item checkboxes are selected (check in Pay column) for payment except Fund Raising (FR) and credit balance line items.

  3. Enter payment information.
  4. Click Save to apply the Pay Amount to all selected items.
  5. From Service Central, select Process customer requests.

    Notice that the Balance for the OE line item you entered has a Total Due of $0.

See Also

Creating an Open Cash Dues Item for a New Customer

To add a new customer

To create an open dues item

To process an order


ASI logo 10.6 Production Release. Updated 1/13/2006 10:44:39 AM
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