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To edit the Billed Thru date for a subscription payment

  1. From Customers, select Manage customers to open the Manage customers window.
  2. Find the customer's record.
  3. Select the Billing tab.
  4. Double-click the line item to be changed to open the Dues/Subscription Item Detail window
  5. Click Edit.
  6. Change the Thru date in the Last Billed section of the window.
  7. Click Save.

    Note: If the customer has elected to change to an alternate term (other than the one billed) at payment time, change the individual's Renew Months (on the Financial tab) or the subscription Billing Period (only on a non-dues bill line item), and rebill before applying the payment. For example, a customer was billed for the default 12-month term, but elected to pay quarterly. You can edit the customer's Renew Months on the Financial tab and then rebill using the procedures outlined in Rebilling to Correct an Individual Dues Billing. The amount, the projected Paid Thru date, and the Renewed Thru date are recalculated appropriately.

See Also

Overriding the Paid Thru Date

To edit the Renewed Thru date for a customer


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