To leave underpayment balances in Billing
If a partial payment is received, the unpaid balance appears in the Total Balance field, the Paid Thru date is not advanced, and the residual balance continues to be tracked as an open item in the Billing module. Since the Paid Thru date is not advanced, the remaining balance will print on subsequent Reminder Notices until full payment is received.
Note: The remaining balances that print on Reminder Notices for billings with partial payments do not include VOL products.
For more information on Paid Thru dates, see Overriding the Paid Thru Date.
10.5 Production Release. Updated 11/16/2005 6:43:27 PM
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