To release orders placed on hold
- From Orders, select Enter and edit orders to open the Enter and edit orders window. The Overview tab displays by default.
- Open the order that you want to release from its hold status.
- Select the Order Details tab.
- Click Edit.
- Select the Hold Code drop-down list to display all of the defined hold codes.
- Select the blank area at the top of the Hold Code drop-down list. This will remove the previously selected hold code.
- Delete any comments entered in the Hold Comment field.
- Click Save. Hold will no longer display next to the Status field on the Overview tab, and the order will be released to its appropriate order processing stage.