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To edit the Bill To information

During initial registration, the Bill To ID can be changed. For example, a company or third party may be responsible for paying a registrant's event fees. After a registration is saved, use the following steps to edit the Bill To ID.

  1. From Events, select Register a customer to open the Register a customer window.
  2. Click Open or Find.
  3. Enter the Event code, or select the Event field lookup icon to search for an event.
  4. Enter the registrant's ID, or select the ID field lookup icon to search for a registrant.
  5. Click Transfer/Substitute.
  6. Tab to the Bill To field.
  7. Enter the new Bill To ID, or select the Bill To field lookup icon to search for the new ID.
  8. Click Save.

    Note: The registration order remains unchanged when the Bill To ID is changed. (The registration order will not be canceled and re-entered because the registrant does not change.) All charges and payments will be reversed appropriately from the original Bill To ID's invoice item and transferred to the new Bill To ID.

See Also

Editing an Event Registration

To add a function to an existing event registration

To delete a function from an event registration


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