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To view debit transactions

Because the audit trail would be lost, entering a debit memo order does not update an original, invoiced order. However, you can view all transactions attached to an original invoice number through the Enter and edit orders window's Account Info tab.

  1. From Orders, select Enter and edit orders to open the Enter and edit orders window. The Overview tab displays by default.
  2. Open either the original order or the debit memo order with the same invoice number.
  3. Select the Account Info tab listing all transactions for the same invoice number.

Example of the Account Info tab reflecting an original transaction for Invoice # 238

Example of the Account Info tab reflecting a debit memo order for Invoice # 238 - Note that additional freight and handling charges were not incurred for the additional product

See Also

Entering Debit Memo Orders

To enter a debit memo order


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