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To create the ISSUEREQ activity type

  1. From Customers, select Set up module> Activity types to display the Set up activity types window.
  2. Click New.
  3. Enter ISSUEREQ in the Type field.
  4. Enter ISSUEREQ in the Description field.
  5. Click Save.

See Also

Configuring Issues e-mail

To configure Issues prompts and e-mail settings

E-Mail Overlay report specification

To create the E-Mail Overlay report specification

Creating the ISSUEREQ activity type


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