Not Available or Out of Production (no inventory is available)
If a product's status is Not Available or Out of Production, and no inventory is available, the availability of Upsell and Replacement items determines whether iMIS opens the Opportunities window:
No Upsell or Replacement items are available - If no Upsell or Replacement items are available for the product, iMIS does the following:
- Clears the Product field (cursor remains in the field)
- Displays a message at the bottom of the screen (the message displayed depends on the product's status):
- Out of Production - "Product-code is out of production and no replacement product is available."
- Not Available - "Product-code is not available and no Replacement Product is available."
Upsell or Replacement items are available - If Upsell or Replacement items are available for the product, iMIS does the following:
- Clears the Product field (cursor remains in the field)
- Opens the Opportunities window listing all available Upsell and Replacement opportunities (the Replace button enables)
- Displays a message at the bottom of the Opportunities window, "Product-code is not available. Please select a replacement product, or click Close."
If you click Replace, iMIS does the following:
- Updates the original product's line item with the Upsell or Replacement item's data
- Recalculates the order's discounts, taxes, and prices to reflect the Upsell or Replacement item's data
- Refreshes the Opportunities window with the Upsell or Replacement item's available opportunities
- Refreshes each line item's Opportunities indicator