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Sample Scenarios Configuration

You can configure the iMIS Issues module for your organization's needs, whatever these may be. The sample scenarios in this section provide some examples of how the Issues module might be used in one membership organization.

This organization needs to manage customer issues related to to the following products and services:

Configuring the iMIS Issues module for this organization includes configuring several of the prompts that display on the Issue and Resolution windows, and creating the necessary general lookup/validation tables.

See Also

Sample Scenarios

Scenario Field Labels

Scenario Predefined Drop-Down List Values

Sample Scenario Issue Entry without Manager Approval

Sample Scenario Issue Entry with Manager Approval

Sample Scenario Issue Entry with Analysis and Testing


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