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To transfer a registrant back to the original event

If a registrant registers for an event, transfers to another event, and then decides to transfer back to the original event, cancel the second event registration and edit the original event registration to remove the Canceled status. Any payments made towards the second event will have to be applied to the original event.

  1. From Events, select Register a customer to open the Register a customer window.
  2. Find the event registration from which you want to transfer the registrant.
  3. Click Delete.
  4. Click Yes to cancel the registration.
  5. Click Open or Find.
  6. Enter the Event code of the original event to which the registrant wants to transfer.
  7. Enter the registrant's ID.
  8. Click Save.
  9. Click Edit.
  10. Click Yes to un-cancel the registration.
  11. Click Save.
  12. Find any payment credits for the registrant, and apply the credit to the open, unpaid registration. Refer to the following two procedures:

See Also

Transferring a Registrant to Another Event

To transfer a registrant to another event

To use the *Tab method to find open credit items

To apply a prepaid amount to an open item


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