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Canceling an Event Registration

If you must cancel an event registration for which fees already have been paid, all charges are reversed and the payment becomes an open credit in AR/Cash. When this happens, you can apply the money to other open items, such as an order or a billing payment, or you may issue a refund through AR/Cash.

Within the Events module, the procedure for canceling a registration is the same regardless of whether or not a payment has been received.

Consider the following when canceling a registrant's event order:

In This Section

To cancel an event registration with no cancellation fee

To cancel an event registration with a cancellation fee

See Also

Registration Processing

Overview

Entering an Event Registration

Finding an Event Registration

Editing an Event Registration

Recording Payments

Applying Credit Balances as Payment

Editing Address Information

Managing Hotel Reservations and Other Information

Entering Badge Information

Entering Function Notes

Printing Individual Reports and Reviewing Rosters

Viewing a Registrant's Account Information

Transferring an Event to Another Registrant

Transferring a Registrant to Another Event

Managing Wait Lists


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