To enter a single payment
- From Events, select Register a customer to open the Register a customer window.
- Find the event registration for which you want to enter a payment.
- Click Edit.
- Select the Payments tab, and enter the payment information.
Note: If you receive more than one payment for a single order, for example, two checks, do not enter the entire payment here. See To enter multiple payments.
- If entering a payment by check:
- Enter a check number in the Check/CC field.
- Enter the amount in the Payment Amount field.
- If entering a payment by credit card:
- Enter a credit card code, such as VISA or AMEX, in the Check/CC field. When you enter a credit card code, additional fields display which validate the credit card number, expiration date, authorization code, and name on the credit card.
- Enter the credit card number in the CC # field. All but the last four digits of the number will be masked when the payment is saved.
- Enter the credit card expiration date in the Exp field. The expiration date will be masked when the payment is saved.
- Enter the name on the credit card in the Name on CC field.
- (optional) Enter a code in the Authorize field.
- Enter the amount in the Payment Amount field.
- If entering a payment by European debit card:
- Enter a European debit card code, such as MAESTRO, in the Check/CC field. When you enter a European debit card code, additional fields display which enable you to enter the card number, expiration date, authorization code and name on the card. Depending on the card authorization account used for the European debit card, fields might also display which enable you to enter the card's CSC number, issue number, and issue date.
- Enter the card number in the CC # field. All but the last four digits of the number will be masked when the payment is saved.
- Enter the card expiration date in the Exp field (mm/yy). The expiration date will be masked when the payment is saved.
- (if visible) Enter the card CSC number in the CSC field. The CSC number will be masked when the payment is saved.
- Enter the name on the card in the Name on CC field.
- (optional) Enter a code in the Authorize field.
- Enter the amount in the Payment Amount field.
- (if visible) Enter the card issue number in the Issue # field.
- (if visible) Enter the card issue date in the Issue Date field (mm/yy).
- (optional) If the registrant has sent a purchase order, enter the number or reference key in the Ref/PO field.
- (optional) If a partial payment is being made and your organization uses terms, enter the code in the Terms field.
- Click Save.