To create an open dues item
- From Service Central, select Process billing to open the Process billing window.
- Click New to populate the window with the customer information.
- Click the checkbox to enable the Bill New Mem. Type Items feature. New fields display when you process a dues item that has not been billed.
- Click Bill New on the Process billing window to create a cash dues open line item.
- Click Save.
- From Service Central, select Process customer requests to open the Process customer requests window with the new dues/subscription line item (SUB).