When entering orders, be careful not to duplicate product line-items. Available quantities are not updated until an order is saved, and entering duplicate product line-items can result in backorders not generating when insufficient inventory exists to fill an order.
If Multi-Warehouses is disabled, backorders will generate only for a product's first line-item if insufficient inventory exists to fill an order. For example, Product X has 10 units in stock, and a line-item is entered for 10 units of Product X. If a second line-item is entered for additional units of Product X, regardless of the number of units, a backorder will not generate for the second line-item.
If Multi-Warehouses is enabled, and duplicate line-items are entered for a product ordered from the same warehouse, backorders will generate only for the first product line-item ordered from the warehouse. For example, Product X has 10 units in the Default warehouse and 5 units in the East warehouse. If a line-item is entered for 10 units of Product X at the Default warehouse, and a second line-item is entered for another 10 units of Product X at the Default warehouse, a backorder will not generate for the second line-item. However, if the second line-item was entered for 10 units of Product X at the East warehouse, a backorder will generate for the second line-item.
10.6 Production Release. Updated 7/7/2005 10:11:25 AM
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