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To release backorders after printing shipping papers

When the Automatic Backorder Processing option is enabled, backorders move to the appropriate order processing stage for the given order type when the backordered product's inventory transaction is posted. The only time this does not happen automatically is if the order has been converted through the Print shipping papers processing stage.

After you print the shipping papers for an order with backordered products, you must edit the shipped and backordered products on the Ship Order window. For example, if you place an order for 25 products but only 20 are in stock, and then you print the shipping papers for the order, you will need to edit the Ship and Back quantities on the Ship Order window at the Ship orders processing stage.

  1. From Orders, select Process orders> Print shipping papers to open the Print shipping papers window.
  2. Select the order with products on backorder.
  3. Click Convert, and move the order to the Ship orders processing stage.
  4. Enter and post a receipt for the backordered product.
  5. Review the effect of the inventory receipt on the product's inventory.
  6. From Orders, select Process orders> Ship orders to open the Ship orders window.
  7. Double-click the order to open the Ship Order window.
  8. Edit the number of products that you are shipping in the Ship field.
  9. Press Tab to update the number of products on backorder as displayed in the Back field.
  10. Click OK.

See Also

Releasing Backorders

Releasing Backorders by Posting Product Receipts

To release backorders by editing open orders

Releasing Backorders Manually


ASI logo 10.6 Production Release. Updated 1/23/2006 2:40:12 PM
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