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To find an accrual dues credit memo using the customer ID

  1. From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
  2. Click Find or Open.
  3. Tab to the ID field, enter a valid ID, and press Enter.

iMIS will build a list of potential matches, looking for a match with that ID and of the correct type (Trans.SOURCE_SYSTEM is equal to DUES and Trans.JOURNAL_TYPE is equal to CM). If the ID is not correct, a message is displayed informing you the transaction could not be located.

The most recent transaction to meet the criteria is displayed. If there is more than one transaction that meets the criteria, the most recent transaction is displayed and the Left arrow is activated. After you have viewed the previous transaction, the Right arrow is activated, allowing you to scroll through all valid transactions (Trans.SOURCE_SYSTEM equal to DUES and Trans.JOURNAL_TYPE equal to CM) based on the date entered.

Note: Accrual dues credit memos must be processed on the Billing Enter and edit credit memos window. If you attempt to process an accrual dues credit memo from the AR Enter and edit credit memos window, an error displays at the bottom of the window. See To process an accrual dues credit memo for details.

If more than one Find criteria is entered, iMIS will search on the following:

See Also

Processing Adjustments

iMIS Authorization Levels

Credit Memos

To process an accrual dues credit memo

To find an accrual dues credit memo using a transaction number

To find an accrual dues credit memo using a transaction date

To edit an accrual dues credit memo with Batch Control enabled

To cancel an accrual dues credit memo with Batch Control enabled

Debit Memos

To process an accrual dues debit memo


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