To apply a prepaid amount to an open item
When a registrant prepays for an event and then transfers to another event, use this feature to apply the payment credit for the cancelled event to the new, open event.
- From A/R Cash, select Enter and edit transactions> Cash receipts to open the Enter and edit cash receipts window.
- Click New.
- Enter the ID number of the registrant in the Id field to locate their record.
- Press Tab to populate the window with the registrant's information.
- Select the event with the credit (negative) Balance.
- Enter a negative amount in the Amt Paid field.
- Select the event with the debit (zero or positive) Balance.
- Enter a positive amount in the Amt Paid field equal to the amount entered in Step 5. For example, enter 125.00 as opposed to
-125.00. - Click Save. The prepaid amount will be applied to the open event.


