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To place an order on hold

  1. From Orders, select Enter and edit orders to open the Enter and edit orders window. The Overview tab displays by default.
  2. Open the order that is being placed on hold.
  3. Select the Order Details tab.
  4. Click Edit.
  5. (Optional) Enter the date the order is scheduled to ship in the Date Scheduled field.
  6. Select an order Hold Code from the drop-down list.
  7. Enter a Hold Comment.
  8. Enter any applicable Notes.
  9. Click Save to place the order on hold. Hold will display next to the Status field on the Overview tab.

See Also

Entering Order Details Tab Information

Enter and edit orders window - Order Details tab

Understanding Order Hold Codes

To release orders placed on hold

To edit an order's freight and handling charges

To edit a credit memo order's restocking charge


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