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Entering Credit Memo Orders

Invoiced orders cannot be canceled; therefore, you reverse an invoiced order by entering a credit memo order against an original order's invoice number. Because the audit trail would be lost, entering a credit memo order does not update an original, invoiced order.

In This Section

To enter a credit memo order (cancel an invoiced order)

To view credit transactions

See Also

Order Entry

Overview

Entering Orders

Entering Order Details Tab Information

Entering 'Ship to' Customer Information

Entering Payments

Viewing Account Information

Ordering Upsell, Cross-sell, and Replacement Items

Ordering Products from Multiple Warehouses

Entering Detailed Product Information

Viewing Publication Details

Finding Orders

Editing Orders

Canceling Orders

Editing Payment Types

Applying Credit Balances as Payment

Entering Debit Memo Orders

Printing Order-Specific Reports

Accessing the Orders Module from Customer Portfolio

Viewing Order Activities

Adding New Customers during Order Entry


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