To cancel an accrual dues credit memo with Batch Control enabled
You can cancel an accrual dues credit memo only if it has not been exported through a General Ledger interface. After this occurs and the Trans.POSTED_FLAG is equal to four, you will not be able to edit the credit memo.
- From Billing, select Process accrual dues> Enter and edit credit memos to open the Enter and edit credit memos window.
- Find an Accrual Dues credit memo.
- Click Delete.
- If a batch is not selected, iMIS will ensure that the batch containing the credit memo is still in an open state, open the Batch window, and ask you to confirm the deletion. Click Yes to delete the transaction or click No to cancel the deletion.
- If a batch is selected, but is not the batch containing the credit memo, a message is displayed asking you to confirm loading a batch other than the one selected. Click Yes to proceed. Before changing the batch, iMIS will ensure that the batch is in an open state. If the batch is open, a message is displayed asking you to confirm the deletion. Click No to cancel the delete or click Yes to delete the transaction. If the batch is not open, a message is displayed informing you that the batch is not open and cannot be edited.