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To enter a debit memo order

  1. From Orders, select Enter and edit orders to open the Enter and edit orders window. The Overview tab displays by default.
  2. Click New. The Order Date defaults to the batch date if batch control is used; otherwise, the Order Date defaults to the system date.
  3. Enter the debit memo (DMINV) order type in the Order Type field (select the Find icon to look up the order type).
  4. Press Tab to go to the Bill to ID field. The Invoice # field enables.
  5. Enter the Bill to ID.
  6. Override the Order Date if necessary.
  7. Enter the original order's invoice number in the Invoice # field (select the Find icon to look up the invoice number).
  8. Enter a source code in the Source field.
  9. Enter the Product code of the product you want to add to the order.

    If entering a debit memo for a bad check or credit card payment, set up a product code specifically for the bad check or credit card payment.

  10. Enter the Quantity of the product you are adding to the order, and press Tab.
  11. Repeat this process for each additional product you want to add to the order.
  12. Click Save.
  13. Invoice the order.

Example of an original invoiced order - Invoice # 238

Example of the invoiced debit memo order for Invoice # 238

See Also

Entering Debit Memo Orders

To view debit transactions


ASI logo 10.6 Production Release. Updated 1/23/2006 1:33:37 PM
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