To cancel an order with a cash prepayment
Follow this procedure to cancel an un-invoiced order with a cash prepayment. A canceled, un-invoiced order with a cash prepayment will generate a credit balance on the Customer Management Transaction Ledger window (from Customers, select Manage customers, select the AR/Cash tab on the History section, and double-click the order). However, a canceled, un-invoiced order will not generate any transactions on the Enter and edit orders window's Account Info tab.
When canceling an order with a cash prepayment, you can apply a credit balance to another order or issue a refund to the customer. See iMIS Accounts Receivable and Cash Receipts for details about applying credit balances and issuing refunds.
10.6 Production Release. Updated 1/23/2006 1:17:50 PM
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