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To enter issue resolution information

  1. From Issues, select View and enter issues to display the View and enter issues window.
  2. Find the issue. See To search for issues for information on searching for issues.
  3. Select the issue and click Edit to edit the issue in the Issue window, or double-click the issue and click Edit on the Issue window.
  4. Click Resolution to display the Resolution window.
  5. Enter or select the issue resolution information.
  6. Click Save.

See Also

Entering and Editing Issue Resolution Information

Resolution area

Verification area

To edit issue resolution information


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