To queue an issue status update e-mail
- From Issues, select View and enter issues to display the View and enter issues window.
- Find the issue. See To search for issues for information on searching for issues.
- Select the issue.
- Click Send Current Status. A message indicating that the reply request was queued displays below the issue list if the issue was successfully queued. If an error message displays, refer to Troubleshooting E-mail Problems.