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Viewing Order Activities

Order activity records are created each time you invoice a customer's order. When an order is invoiced and the activity record is created, the quantity of each individual product ordered populates the Activity.QUANTITY field. The total product quantity of the order populates the Orders.TOTAL_QUANTITY_ORDERED field.

If you enable the Create Activity Records for Zero Dollar Orders option on the AR/Cash Set up module window, activity records also will be created for zero dollar orders. If you are using batch control and the Separate Posting Cycle Required option is enabled on the AR/Cash Batch Control window, order activity records will be created when you post a batch.

You can view a customer's order activities through the Manage customers window's Activities-All tab. Double-clicking an order activity opens the Activity Detail window.

In This Section

Manage customers window - Activities-All tab

To view customer order activities

See Also

Order Entry

Overview

Entering Orders

Entering Order Details Tab Information

Entering 'Ship to' Customer Information

Entering Payments

Viewing Account Information

Ordering Upsell, Cross-sell, and Replacement Items

Ordering Products from Multiple Warehouses

Entering Detailed Product Information

Viewing Publication Details

Finding Orders

Editing Orders

Canceling Orders

Editing Payment Types

Applying Credit Balances as Payment

Entering Credit Memo Orders

Entering Debit Memo Orders

Printing Order-Specific Reports

Accessing the Orders Module from Customer Portfolio

Adding New Customers during Order Entry


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