To transfer open credit to AR/Cash
If you transfer an open credit to AR/Cash, you can refund the over-payment or apply the credit to current or future sales items (such as an order or an event registration).
Note: You cannot create an open AR credit unless the Cash Dues Over/Under Payments Create AR option is selected on the Set up general options window.
- From Billing, select Enter and edit payments to open the Enter and edit payments window.
- Click New.
- Tab to the ID field and enter the customer ID, or click the lookup icon to select a value.
- Enter the code for the marketing program or contact type that prompted this payment in the Source Code field.
- Enter the check number or credit/debit card code in the Check/CC field, and press Tab. For credit/debit cards, enter the required card information.
- Enter the amount of the actual payment in the Pay Amount field. The amount needed to pay the billing items (for example, the remaining balance) is applied. The amount of the overpayment (amount not applied) displays in parentheses at the bottom of the window.
- Click Save. A system message is displayed asking you to confirm the creation of an AR item for the overpayment.
- Click Yes. This overpayment can be refunded on the Credit Invoices window (from AR/Cash, select Process month-end procedures, and click Credit Invoices), or applied to other open balances such as meeting registrations or orders by using the *TAB feature.
Note: For more information on refunding an overpayment amount, see iMIS Accounts Receivable and Cash Receipts.